customer-segmentation
Creates customer segments based on purchase behavior, engagement patterns, and lifetime value. Implements RFM (Recency, Frequency, Monetary) analysis and behavioral cohorts. Enables targeted marketing
SKILL.mdskills/customer-segmentation/SKILL.md
GitHubCustomer Segmentation
Segment customers by behavior, purchase history, and lifetime value for targeted marketing.
Integrations: Shopify
When to Use
- The user wants to segment customers for targeted campaigns
- Customer lifetime value analysis is needed
- The user mentions "customer segmentation", "RFM", or "cohort analysis"
Steps
Step 1: Pull Customer Data
Extract purchase history, engagement data, and customer attributes.
Step 2: Apply RFM Analysis
Score customers on recency, frequency, and monetary value.
Step 3: Define Segments
Create actionable segments with recommended marketing strategies.
Output
Deliver:
- Customer segments with counts and characteristics
- Recommended actions per segment
- LTV analysis and churn risk assessment