customer-segmentation

Creates customer segments based on purchase behavior, engagement patterns, and lifetime value. Implements RFM (Recency, Frequency, Monetary) analysis and behavioral cohorts. Enables targeted marketing

SKILL.md

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Customer Segmentation

Segment customers by behavior, purchase history, and lifetime value for targeted marketing.

Integrations: Shopify

When to Use

  • The user wants to segment customers for targeted campaigns
  • Customer lifetime value analysis is needed
  • The user mentions "customer segmentation", "RFM", or "cohort analysis"

Steps

Step 1: Pull Customer Data

Extract purchase history, engagement data, and customer attributes.

Step 2: Apply RFM Analysis

Score customers on recency, frequency, and monetary value.

Step 3: Define Segments

Create actionable segments with recommended marketing strategies.

Output

Deliver:

  • Customer segments with counts and characteristics
  • Recommended actions per segment
  • LTV analysis and churn risk assessment