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Analyze customer support data (Excel/CSV with PIT, Support Tickets, CSAT) to categorize issues, prioritize by impact (P0-P3), and generate strategic markdown reports with examples and trends.

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指导Claude按照二哥的风格撰写求职类文章，包括公司薪资爆料、年终奖盘点、求职攻略、offer选择建议等内容。

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